Privacy Policy | Santinon Consulting

Santinon Consulting (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit www.santinonconsulting.com.au (the “Site”) or contact us through it. This policy is intended to align with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Who We Are

Santinon Consulting is an independent consulting business based in Adelaide, South Australia, providing Workday integration and enterprise systems consulting services. Contact: josh.santinon@santinonconsulting.com.au. ABN: 56 693 390 457.

2. Personal Information We Collect

a) Contact Us Form — When you submit an enquiry through our Contact Us page, we collect your full name, company name, phone number, email address, and a description of the service you require. b) Website Analytics — We use Google Analytics to understand how visitors use our Site, including pages viewed and general traffic patterns. This data is generally aggregated and does not identify you personally, though Google Analytics may use cookies and similar technologies that could be considered personal information under some definitions.

3. How We Use Your Information

We use the information collected through the Contact Us form to respond to your enquiry and arrange a meeting or discussion about your requirements; provide information about our services; and contact you in the future for marketing purposes, including updates about our services, insights, or relevant offers. By submitting the Contact Us form, you consent to us using your information for these purposes, including future marketing contact. We use Google Analytics data to understand how visitors interact with our Site and improve our content, structure, and user experience.

4. Marketing Communications

By submitting your details through our Contact Us form, you consent to us contacting you from time to time for marketing purposes related to our services. You can opt out at any time by clicking “unsubscribe” on a marketing email (where applicable), or by contacting josh.santinon@santinonconsulting.com.au and requesting removal from our marketing contact list. Opting out will not affect our ability to respond to an active enquiry you’ve made.

5. Disclosure of Personal Information

We do not sell your personal information. We may disclose personal information to third-party service providers who help us operate our Site or business, including Google Analytics and Google Workspace, and as required by law. Some providers, such as Google, may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in a manner consistent with the APPs.

6. Data Storage and Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. Contact form submissions are stored in our Google Workspace email inbox and are only accessible to authorised personnel.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including ongoing marketing communications, unless you request that we delete it sooner.

8. Access, Correction, and Complaints

You can request access to, or correction of, the personal information we hold about you, or ask us to delete it, by contacting josh.santinon@santinonconsulting.com.au. If you believe we have breached the APPs or mishandled your personal information, you can lodge a complaint with us directly, or with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Cookies

Our Site uses cookies via Google Analytics to collect information about your visit. You can control or disable cookies through your browser settings; note that doing so may affect how the Site functions.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at: josh.santinon@santinonconsulting.com.au. 16 Sherbrooke Boulevard, Woodcroft, SA, 5162, Australia.